February 10, 2010

Profile Updates: This is not a huge deal, but has anyone else had problems updating their profile under the "customize" link? I've tried several times to change my information up a bit, but I haven't been able to get the information to save. I'm on Google Chrome beta, Mac OS 10.6.2. Also tried it on Firefox 3.5.7, same results.

posted by boredom_08 to bugs at 05:26 PM - 10 comments

I haven't been able to update either. I've tried a few times over the last six months on three different computers. I've used every combination of Vista/XP OS and IE/Firefox.

posted by MrFrisby at 03:05 AM on February 11, 2010

I updated my profile ths week, didn't have a problem.

posted by yzelda4045 at 08:54 AM on February 11, 2010

Look for an error message when you try to update it. Last time this problem cropped up, there was a field in the user profile that the software thought was invalid.

posted by rcade at 09:11 AM on February 11, 2010

Still got nothing, far as I can see, just goes straight back to my profile with no changes and no error message.

posted by boredom_08 at 01:17 PM on February 11, 2010

Yep, I've been unable to change my profile for at least 6 months; could be longer. I think I emailed about this over Christmas, or planned to and forgot.

No error, just goes back to profile with nothing changed.

posted by justgary at 04:55 PM on February 11, 2010

I was just able to update my profile on the first try. I wasn't logged in when I read this thread, logged in and it worked. FF 3.5.7 Mac 10.6.2

Maybe try logging out and in?

posted by scully at 07:35 PM on February 11, 2010

I had no problem, using Chrome 5.0.307.7 on OS X 10.5.

posted by billsaysthis at 01:29 PM on February 12, 2010

Tried the log out and in bit as well, no difference, still on Chrome though, I'll go try it on FF.

Update: also no luck on FF.

posted by boredom_08 at 01:49 PM on February 12, 2010

I've logged in an out, different browsers. Hasn't made a difference.

posted by justgary at 02:55 PM on February 12, 2010

I emailed rcade recently when I couldn't add my email addy back to my profile to accommodate the CD Swap. The system would not let me add it to the specific email location, but it did let me add it to the html dealyobob thingy. I didn't see any error messages though.

posted by BoKnows at 01:11 AM on February 13, 2010

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